From Dr. Jane's Notebook

The Art and Craft of Communication

The key to a great relationship is accurate and genuine communication. However, it is rare that the art of communication is ever learned. We tend to regard it an elusive phenomena that either does or does not occur between people.

When meaningful communication does occur, relationships tend to grow and become more important. So, it is useful to set forth some "how tos" of making good communication happen. Indeed, this is the art of establishing rapport...a feeling of being in communication, on the same wavelength, of understanding, and of being understood.

When you begin to feel that you are genuinely paying attention to the other person, and they are paying attention to you, you are in rapport.

Rapport is the essential ingredient in communication. It can be applied with one's spouse, children, boss, friends, strangers, and countless others who will afterwards remember you well.

ęCopyright 1986, 1995 by Jane R. Rosen-Grandon. All Rights Reserved.

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Last Updated October 18, 1998 by Gary M. Grandon, Ph.D.