From Dr. Jane's Notebook

Please Try Your Call Again!

Communication is a very delicate process. Whether you are speaking with someone who is going through puberty, menopause, mid-life crisis, or any other personal experience, it is ever so easy to be misinterpreted. How things are said becomes as critical as what is said. The list of factors involved in communicating is endless...but I thought I'd mention a few here.

The ability to communicate effectively is an important skill in every relationship. To determine the appropriate approach, it is valuable to "put yourself in the listener's place" and consider how they will feel listening to you, and how you would like to be approached if you were them.

Among the great communicators I have known was my son's kindergarten teacher, whose approach to her class was that of never raising her voice. This was truly a classroom where you could hear a pin drop. Her technique was to speak in the lowest audible decibel level at all times. Although many of her students might have had to crane their necks at times to hear her instructions, they also never missed a word. Communication is certainly not a matter of volume, but a matter of effectiveness. If your communications are not getting the desired results, "hang up and try your call again!".

ęCopyright 1989, 1995, Jane R. Rosen-Grandon. All rights reserved.

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Last Updated August 30, 1998 by Gary M. Grandon, Ph.D.